We bring deep, functional expertise - the full spectrum of services for your healthcare organisation


We bring deep, functional expertise – the full spectrum of services for your healthcare organisation

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How we can help

Our services are designed to help our customers improve their performance and make better use of their healthcare software, including electronic health records.

Our experts will ensure that your support is flawless.

Your end users will be satisfied. Your problems are solved. Your cyber security is in order. Your staff has the knowledge in order and your applications perform as designed.

Learn more about how we can help you improve performance and achieve the desired results today.

Professional Services

Our Professional Services help you achieve quality results through workflow optimization, best practices, applied technologies, and learning experiences.

Our comprehensive, project-based implementation, consulting, education and technical services help you achieve your organizational goals and strategic requirements to succeed in today’s healthcare environment.

We work at your side to make the process of adopting, optimizing and using our platform easy.

Total package of our services

Our Professional Services Include:

Genetix is taking the steps today to offer you a complete range of services that are valuable regardless of regulatory intervention.

Implementation &

The implementation team works with you to ensure that the project meets your objectives and stays on time and within budget.

Consultancy &

Our consultants provide advice and assistance on performance improvement, data value, monitoring and support of our platform.

Technical &

You will receive 24/7 support, system monitoring, and regular checks to ensure your long-term success and improvement.

Maintenance &

Genetix continuously maintains and innovates the platform. Maintenance and updates of our software package gives you a future-proof platform.

Technical & Support

Whether you want to add servers, upgrade software or hardware, or securely migrate to a new data center structure, our technical service team is here for you.

In addition, our Services team provides system performance services that evaluate and interrogate your environment to identify issues that may contribute to less than desired performance metrics.

Each assignment provides methods of remediation to ensure that your system performs optimally and supports a positive end-user experience.

Let's Connect

Discover how, together, we can expand the capabilities of your own healthcare organization today – by use of Genetix’s platform, the latest technologies, collaboration and services.